Refund Policy

We here at Ropan believe in keeping our Customers happy and satisfied at all times.

 

Therefore, Ropan has a liberal Refund and Cancellation policy. Under this policy:

 

• Requests for cancellation/refund shall be considered, only if they are made within 48 hours of placing an order.

• Cancellation request shall not be entertained once the order has been communicated to the vendor.

• Requests for refund shall not be entertained once the order has been delivered and received by the customer.

• In case you fell that your order is not as per specification, please contact us at: support@ropan.in, within 24 hours of receiving your order.

• In case of receiving defective or damaged product please reach out to us at: support@ropan.in or WhatsApp at +91-120-367-0808, within 24 hours of receipt of product. Our Customer service representative while reach out to you to solve the issue.